Delivery policy

Order processing

Please allow 2-5 working days for your order to be assembled, packed and despatched. You can expect an email within 2-5 working days to let you know your order is on the way!

Pickup

No pickup facility is available. Orders will be delivered to the address provided with your order within 5-10 working days.

Shipping

Standard shipping time frames are 2-5 working days. Shipping charges for your order will be calculated and displayed at checkout. We do not ship outside of Australia at this time.

Refunds, returns and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition and packaging, and we will refund the full order amount minus the shipping costs.

In the event that your order arrives damaged in any way, please email us as soon as possible at office@superiorstyle.co with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at office@superiorstyle.co.